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undergraduate thesis
Trening zaposlenika na primjeru hotelskih poduzeća u gradu Dubrovniku
2024. urn:nbn:hr:155:024348
Franjić, Anamarija
University of Dubrovnik
Faculty of Economics and Business

Cite this document

Franjić, A. (2024). Trening zaposlenika na primjeru hotelskih poduzeća u gradu Dubrovniku (Undergraduate thesis). Dubrovnik: University of Dubrovnik. Retrieved from https://urn.nsk.hr/urn:nbn:hr:155:024348

Franjić, Anamarija. "Trening zaposlenika na primjeru hotelskih poduzeća u gradu Dubrovniku." Undergraduate thesis, University of Dubrovnik, 2024. https://urn.nsk.hr/urn:nbn:hr:155:024348

Franjić, Anamarija. "Trening zaposlenika na primjeru hotelskih poduzeća u gradu Dubrovniku." Undergraduate thesis, University of Dubrovnik, 2024. https://urn.nsk.hr/urn:nbn:hr:155:024348

Franjić, A. (2024). 'Trening zaposlenika na primjeru hotelskih poduzeća u gradu Dubrovniku', Undergraduate thesis, University of Dubrovnik, accessed 07 December 2024, https://urn.nsk.hr/urn:nbn:hr:155:024348

Franjić A. Trening zaposlenika na primjeru hotelskih poduzeća u gradu Dubrovniku [Undergraduate thesis]. Dubrovnik: University of Dubrovnik; 2024 [cited 2024 December 07] Available at: https://urn.nsk.hr/urn:nbn:hr:155:024348

A. Franjić, "Trening zaposlenika na primjeru hotelskih poduzeća u gradu Dubrovniku", Undergraduate thesis, University of Dubrovnik, Dubrovnik, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:155:024348

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Metadata
TitleTrening zaposlenika na primjeru hotelskih poduzeća u gradu Dubrovniku
Title (english)Training of Employees on the Example of Hotel Enterprises in the City of Dubrovnik
AuthorAnamarija Franjić
MentorIvona Vrdoljak Raguž (mentor)
Committee memberZorica Krželj (predsjednik povjerenstva)
Committee memberMarija Dragičević (član povjerenstva)
GranterUniversity of Dubrovnik
(Faculty of Economics and Business)
Dubrovnik
Defense date and country2024-09-26, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Trade and Tourism
Abstract
Zadatak ovog rada je upoznati se s različitim načinima i metodama treninga zaposlenika unutar hotelskih poduzeća na području grada Dubrovnika, te procesima koji se odvijaju prilikom treninga. Cilj rada je kroz primjere treninga unutar različitih hotelskih poduzeća doći do zaključka koji hoteli imaju kvalitetno implementiran trening, na koji način su postigli dobre rezultate i na koji način mogu poboljšati provedbu istih. Također će biti obrađena pitanja hotelskih poduzeća koja su još u početnim fazama uvođenja treninga zaposlenika i imaju puno raditi da bi dosegnuli poželjan nivo u ovoj oblasti. Kroz primjere većih hotelskih poduzeća na području grada Dubrovnika moći će se uočiti kako implementiran trening može utjecati na podizanje kvalitete ponude i povećanje konkurentnosti na tržištu. U radu su istaknuti razlozi zbog kojih neka hotelska poduzeća ne provode trening zaposlenika posljedice koje nedostatak treninga zaposlenika donosi.
Abstract (english)
The purpose of this paper is to explore different methods and techniques used for training employees in hotel companies in the city of Dubrovnik, as well as the processes that occur during these training sessions.The paper aims to draw conclusions about hotels that have successfully implemented training, how they achieved positive outcomes, and ways to enhance their implementation. This will be illustrated through examples of training from different hotel companies. We will also come across hotel companies that are still in the early stages of implementing employee training and have much work to do to achieve a satisfactory level in this area. By examining major hotel companies in Dubrovnik, we can see how implementing training programs can influence service quality and enhance competitiveness in the market. The paper highlights the reasons why some hotel companies do not train employees, and the consequences of the lack of employee training.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:155:024348
Study programmeTitle: Business Economy; specializations in: Tourism, Marketing, International trade, IT management
Course: Tourism
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) poslovne ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) poslovne ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2024-12-04 11:10:09