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undergraduate thesis
Važnost ljudskih potencijala u turističkom poslovanju
2022. urn:nbn:hr:155:134918
Petković, Sara
University of Dubrovnik
Department of Economics and Business Economics

Cite this document

Petković, S. (2022). Važnost ljudskih potencijala u turističkom poslovanju (Undergraduate thesis). Dubrovnik: University of Dubrovnik. Retrieved from https://urn.nsk.hr/urn:nbn:hr:155:134918

Petković, Sara. "Važnost ljudskih potencijala u turističkom poslovanju." Undergraduate thesis, University of Dubrovnik, 2022. https://urn.nsk.hr/urn:nbn:hr:155:134918

Petković, Sara. "Važnost ljudskih potencijala u turističkom poslovanju." Undergraduate thesis, University of Dubrovnik, 2022. https://urn.nsk.hr/urn:nbn:hr:155:134918

Petković, S. (2022). 'Važnost ljudskih potencijala u turističkom poslovanju', Undergraduate thesis, University of Dubrovnik, accessed 23 April 2024, https://urn.nsk.hr/urn:nbn:hr:155:134918

Petković S. Važnost ljudskih potencijala u turističkom poslovanju [Undergraduate thesis]. Dubrovnik: University of Dubrovnik; 2022 [cited 2024 April 23] Available at: https://urn.nsk.hr/urn:nbn:hr:155:134918

S. Petković, "Važnost ljudskih potencijala u turističkom poslovanju", Undergraduate thesis, University of Dubrovnik, Dubrovnik, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:155:134918

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Metadata
TitleVažnost ljudskih potencijala u turističkom poslovanju
Title (english)The Importance of Human Resources in Tourism
AuthorSara Petković
MentorDanijela Crljen (mentor)
Committee memberKatija Vojvodić (predsjednik povjerenstva)
Committee memberMatea Matić Šošić (član povjerenstva)
GranterUniversity of Dubrovnik
(Department of Economics and Business Economics)
Dubrovnik
Defense date and country2022-06-08, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Predmet ovog završnog rada je ukazati na važnost ljudskih potencijala u turističkom poslovanju. U posljednjih nekoliko godina, uslijed dinamičnog razvoja gospodarstva, obujam proizvodnje je prestao biti glavni čimbenik organizacijske uspješnosti te se sve više pažnje počelo posvećivati znanju. Ljudski potencijali postaju dominirajući segment gospodarskog rasta i razvoja. Menadžment ljudskih potencijala ima zadatak vođenja zaposlenih, njihovog motiviranja i usmjeravanja prema postavljenim ciljevima organizacije. Za postizanje visoke kvalitete turističkih proizvoda i usluga, ključnu ulogu ima zadovoljan zaposlenik jer je on u direktnom odnosu s potrošačima. Turizam u Hrvatskoj je jedna od najrazvijenijih gospodarskih grana i značajno pridonosi bruto domaćem proizvodu. Međutim, da bi Hrvatska mogla imati kvalitetan turistički proizvod i uslugu, potrebni su joj kvalitetni ljudski potencijali.
Abstract (english)
The subject of this final paper is to point out the importance of human resources in the tourism business. In the last few years, due to the dynamic development of the economy, the volume of production has ceased to be a major factor in organizational success and more and more attention has been paid to knowledge. Human resources are becoming the dominant segment of economic growth and development. Human resources management has the task of guiding employees, motivating them and directing them towards the set goals of the organization. Satisfied employees play a key role in achieving high quality tourism products and services, as they are in a direct relationship with consumers. Tourism in Croatia is one of the most developed industries and significantly contributes to gross domestic product. However, Croatia needs quality human resources in order to have a quality tourist product and service.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:155:134918
Study programmeTitle: Hospitality, restaurant business and gastronomy
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) hotelijerstva, restoraterstva i gastronomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) hotelijerstva, restoraterstva i gastronomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Public note4307
Created on2022-06-20 08:03:31