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master's thesis
Uloga vodstva u upravljanju konfliktima u organizaciji
2018. urn:nbn:hr:155:388810
Vegar, Ante
University of Dubrovnik
Faculty of Economics and Business

Cite this document

Vegar, A. (2018). Uloga vodstva u upravljanju konfliktima u organizaciji (Master's thesis). Dubrovnik: University of Dubrovnik. Retrieved from https://urn.nsk.hr/urn:nbn:hr:155:388810

Vegar, Ante. "Uloga vodstva u upravljanju konfliktima u organizaciji." Master's thesis, University of Dubrovnik, 2018. https://urn.nsk.hr/urn:nbn:hr:155:388810

Vegar, Ante. "Uloga vodstva u upravljanju konfliktima u organizaciji." Master's thesis, University of Dubrovnik, 2018. https://urn.nsk.hr/urn:nbn:hr:155:388810

Vegar, A. (2018). 'Uloga vodstva u upravljanju konfliktima u organizaciji', Master's thesis, University of Dubrovnik, accessed 16 November 2024, https://urn.nsk.hr/urn:nbn:hr:155:388810

Vegar A. Uloga vodstva u upravljanju konfliktima u organizaciji [Master's thesis]. Dubrovnik: University of Dubrovnik; 2018 [cited 2024 November 16] Available at: https://urn.nsk.hr/urn:nbn:hr:155:388810

A. Vegar, "Uloga vodstva u upravljanju konfliktima u organizaciji", Master's thesis, University of Dubrovnik, Dubrovnik, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:155:388810

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Metadata
TitleUloga vodstva u upravljanju konfliktima u organizaciji
Title (english)The role of leadership in the management of conflicts in the organization
AuthorAnte Vegar
MentorIvona Vrdoljak Raguž (mentor)
Committee memberZorica Krželj Čolović (predsjednik povjerenstva)
Committee memberPerica Vojinić (član povjerenstva)
GranterUniversity of Dubrovnik
(Faculty of Economics and Business)
Dubrovnik
Defense date and country2018-09-25, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Predmet istraživanja je uloga vodstva u upravljanju konfliktima u organizaciji. Cilj rada je prikazati utjecaj pojedinih oblika vodstva na upravljanje konfliktima u organizaciji jer značajke vodstva kroz interpersonalnu dimenziju vodstva imaju značajan utjecaj na proces razvoja i razrješenja konflikta koji može biti destruktivan ili konstruktivan. U radu su korišteni primarni i sekundarni izvori podataka. Rezultati istraživanja pokazuju da teorija vodstva evoluira te se u suvremenim teorijama vodstva analizira utjecaj značajki vodstva na poticanje organizacijskih promjena i evoluciju vođe i tima. Navedeno usmjerenje podrazumijeva i stvaranje potrebnih socijalnih vještina i ozračja koje doprinosi konstruktivnom rješavanju konflikata. Na primjeru navijačkih organizacija „Torcida“ i „Bad Blue Boys“ je dokazano da su ključni čimbenici u uspješnoj ulozi vodstva u upravljanju konfliktima aktivno slušanje, otvorena komunikacija i asertivan komunikacijski stil.
Abstract (english)
The subject of research is the role of leadership in managing conflicts in the organization. The aim of the paper is to show the influence of some forms of leadership on the management of conflicts in the organization. Leadership features have a significant impact on the conflict development and resolution process that can be destructive or constructive. Primary and secondary data sources have been used in this paper. The research results show that leadership theory evolves and contemporary leadership theories emphasize the influence of leadership features in encouraging organizational changes and evolution of leader and team. It is important to create social skills and the atmosphere that contributes to constructive conflict resolution. It has been proven, in the example of fan organizations "Torcida" and "Bad Blue Boys", that the key factors in the successful role of leadership in conflict management are active listening, open communication and an assertive communication style.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:155:388810
Study programmeTitle: Business Economics; specializations in: Tourism, Marketing, International Trade, IT Management
Course: Marketing
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra poslovne ekonomije (magistar/magistra poslovne ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Public note3885
Created on2018-09-26 10:22:52