This paper analyses the key aspects and specificities of the procurement process in hotels, emphasizing its critical role in operational efficiency and service quality. The procurement process includes identifying needs, researching the market, selecting suppliers, ordering and delivering products, and managing inventory. A well-executed procurement process enables hotels to maintain optimal stock levels, control costs, and ensure timely delivery of high-quality goods. Special attention is given to challenges such as seasonality, unpredictable demand, maintaining quality standards, and the need for sustainable procurement practices. Additionally, issues related to supplier reliability and cost control are examined, as they significantly affect hotel operations. The paper concludes that digitalizing procurement processes and focusing on sustainable procurement and local suppliers are essential strategies for optimizing procurement and improving hotel business performance.