At work, work motivation is an invisible, personal and hypothetical construct that manifests itself in the form of observable, and thus measurable behavior. Improving productivity is one of the major challenges that attracts the attention of employers by private or public development of an appropriate mechanism to motivate their workers. For years, employers have been experimenting with different strategies trying to link employee motivation to their work contribution. Motivation is very important for managers and employees to know and understand why people behave differently in the workplace and how to manipulate their behavior by doing their best to achieve organizational goals. Unfortunately, organizations still only have financial motivators, jubilee awards and awards for success in various competitions, etc. Modern organizations, realizing how important their employees are, carefully select and review motivators each year to make sure they don’t make a mistake. The cause of each individual's behavior is the internal psychological drivers that drive him to an activity, so the effect depends not only on ability but certainly on motivation. The task of superiors, especially managers in the tourism and hotel industry, is to understand human complexity and personality, motivational theories and, depending on the specific circumstances in which the company operates, to select and apply various motivational techniques.