Conflict is an inevitable part of daily life and often occurs in various forms, including communication conflicts. Communication conflicts arise when there is disagreement or conflict between two or more parties in the exchange of information. They can result from different attitudes, values, expectations, or misunderstandings between communication participants. The purpose of this work is to understand the causes of conflicts and develop skills and strategies for their effective resolution. By analyzing communication processes, identifying problems, and applying mediation or negotiation techniques, it is possible to establish constructive communication and minimize the negative consequences of conflict. The goals of the work are to improve communication skills, to make people aware of their own behavioral patterns in conflict situations and to create an atmosphere in which conflicts can be resolved constructively. In addition, the aim is to achieve mutual understanding, maintain relationships and build trust between communication participants. Conflict in communication is inevitable, but with the right approach, it can be turned into an opportunity for growth and understanding. This work aims to improve the quality of interactions, develop problem-solving skills, and create an environment where conflict can be resolved constructively. Proper communication is the key to successful interpersonal relationships and the achievement of common goals.