The paper begins with the topic "office operations - basic concepts". It is clear from the title that this part of the paper will try to acquaint readers with the basic topics: the definition of office operations, office management, office operations in the past. Office business around the world is established and operates on a daily basis on certain principles. Although the principles may differ from culture to culture in some small parts, observed globally they nevertheless represent standardized functions that are applicable in most economies around the world. The principles and functions of office operations will be explained in detail also in the first part of the paper. The second part of the paper deals with the issue of digitalization and office automation. It introduces the reader to the above concepts, the reasons for their introduction and the most commonly used information systems around the world. The modern office moves away from the usual image of the office as a space and becomes an office within a computer, that is, software. Many start-ups, small craftsmen or small businesses move their office to the digital, virtual realm at the beginning of their business. The most commonly used program for entrepreneurs, craftsmen, but also for ordinary citizens is Ms Office. Its popularity apart from its simplicity lies in its open availability. The third part of the paper focuses on the advantages and disadvantages that occur as a result of digitalization of the office. Digitization in a logical sequence necessarily carries with it a surplus of labor, the need to educate people who will use the software. Tools that can be used to contact potential customers or associates will also be covered. Through infographics, the use of social networks allows the business entity to convey the desired message to an enormous number of people in a relatively short time, with relatively little or almost no cost. Digitization processes carry with them certain risks, from the technical and technological correctness of the device to the loss of data, to the fact that the data of the company, its business and users of products /services become the subject of virtual theft. Therefore, the fourth part of the paper deals with protection, security systems, and potential risks.